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global gate Support Ticket - no tour leader

global gate Support Ticket

no tour leader - global gate travel

Created By: poulsen's Picture poulsen Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 9 years ago Last Updated: 5 years ago
Department: N/A Replies: 0
Product: global gate travel

I already contacted Global Gate & was denied my claim of no tour leader.Facts:The tour was advetised as "escorted".
The 1st day in Tokyo we had to read our paperwork & show up in the lobby of the hotel without any guidance.We were picked up for a tour of Tokyo,after which we were dropped off at a train station & had to find our own way back to the hotel including a 10-minute walk at night!The next day we again had to consult our paperwork to see what was happening & what time we had to meet where.Thereafter we were only met by temporary guides, still no tour leader.That is not an escorted tour, many of which I have been on around the world.


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